SafetyNet™ Installation Guarantee

Guidelines:

1. Purchase a Warmup® Underfloor Heating Kit, and follow all recommended installation procedures in the Installation Manual.  Failure to follow the instructions will invalidate the guarantee.

2. If you make a mistake and cut or damage the new heating before tiling, return the damaged heater to Warmup within 30 DAYS along with your original dated sales receipt.

WARMUP WILL REPLACE ANY PRE-TILED HEATER (MAXIMUM 1 HEATER) WITH ANOTHER HEATER OF THE SAME MAKE AND MODEL – FREE.

3. If you cut or damage the new heating during tiling, contact Warmup immediately to arrange for a site visit.  You will need to show our engineer your original dated sales receipt.

You will not be charged for the first site visit.  On this visit, the engineer will attempt to repair the damaged heater for free (maximum 1 visit or 1 heater per owner-occupied, single-family residence).  Repairs carried out on fully-tiled floors may incur a call out charge.

Please Note :

(i) Repaired heaters carry a 5 year warranty only.  Under no circumstances is Warmup responsible for the repair or replacement of any tiles which may be removed or damaged in order to affect the repair.

(ii) The SafetyNet™ Installation Guarantee does not cover any other type of damage, misuse, or improper installation due to improper adhesive or subfloor conditions.  Limit of one free replacement heater per customer or installer.

(iii) Damage to the heater that occurs after tiling, such as lifting a damaged tile once it has set, or subfloor movement causing floor damage, is not covered by the SafetyNet™ Installation Guarantee.