THE WORLD’S BEST-SELLING ELECTRIC UNDERFLOOR HEATING BRAND™
0845-345-2288
Items returned from retailers to Warmup Plc will be considered for credit in accordance with the following guidance:
- Returns should be notified to Warmup prior to sending.
- Warmup will issue a Return Authorisation Number to be stated on all paperwork.
- Returns without a valid return authorisation number may be rejected.
- All returns will be subject to testing.
Dependent on results of testing, credits may be issued for current product lines as follows:
- Subject to a manufacturing fault – Full Credit.
- Working reusable condition – Credit subject to restocking charge.
- No manufacturing fault and not reusable condition – No Credit.
Restocking charges may be levied and will be the higher of:
- 20% of the invoice value of the goods.
- £25.
This policy is for guidance only and is in addition to any product warranties. All sales are made under Warmup Plc Terms and Conditions of Sale.