Best Warranties and Guarantees
We offer market-leading warranties on all of our products.
With over 20 years of expertise in heating homes across the World, we are confident in our cutting-edge research and product design and many of our underfloor heating systems come with a Lifetime Warranty for your peace of mind.
We also understand that during installation mistakes can be made; that’s why we provide our renowned SafetyNet Installation Guarantee. This protects you in case of accidental damage of the floor heater or heating pipe while installing the system. If damage does occur we will replace it, free of charge.
The great warranties on our products are possible thanks to our commitment to Research and Development, on-going quality assurance from the ISO 9001 process and the testing requirements of the BEAB and other regulatory houses. Hence, we do not believe that all Warranties are the same. We advise checking the real substance other companies guarantee’s before making a purchase. Warmup Warranties come with assured levels of accreditation, strong financial backing and over 20 years of trading.
All Warmup thermostats, controllers and wiring centres are warrantied for a period of 3 years.
A Lifetime Warranty upgrade is available on the 4iE Smart WiFi Thermostat, 3iE Energy-Monitor Thermostat and Tempo Digital Programmable Thermostat:
4iE – £29.99 inc. VAT
3iE – £24.99 inc. VAT
Tempo – £19.99 inc. VAT
To purchase an extended Lifetime Warranty, please contact our team here >.
Warmup PEX-a Underfloor Heating Pipe – Lifetime Warranty
Warmup PE-RT Underfloor Heating Pipe – 50 year Warranty
Warmup AL-PE-RT Underfloor Heating Pipe – 50 year Warranty.
Warmup Manifold – 10 year Warranty
Warmup Actuators – 2 year Warranty
Warmup Pumps – 2 year Warranty Control Systems
Warmup Loose Wire system – Lifetime Warranty
Warmup Sticky Mat system – Lifetime Warranty
Warmup DCM-PRO system – Lifetime Warranty
Warmup Inscreed Heating Cable – 10 Year Warranty
Warmup Foil Heater – 15 Year Warranty
All Warmup insulation panels are warrantied for a period of 5 years.
SafetyNet™ Installation Guarantee
We were the first brand on the market to offer a SafetyNet™ Installation Guarantee on our heating wires and pipes.
If you accidentally damage the heater or pipe while installing the system and before covering with screed or flooring, we will replace it free of charge. The SafetyNet™ Installation Guarantee does not cover any other type of damage, misuse, or improper installation due to improper adhesive or subfloor conditions and there is a limit of one free replacement heater per customer or installer. Contact our 24 hour technical support line on 0345 345 2288 within 30 days of purchase of the item, to organise a replacement to be sent out to you.