Smartcare by Warmup
Your Warmth, Our Care. Enhanced energy savings, peace of mind, and expert support for your home’s heating.
Effortlessly Connected Smart Home Heating.
Improves your home’s energy performance
Helps assess energy usage and can save you money on your bills.
Rapid troubleshooting assistance
Reduces uncertainty when diagnosing issues with heating systems.
For use with Warmup WiFi-connected thermostats
Compatible with the 7iE, 6iE and 4iE Smart WiFi Thermostats and Element WiFi Thermostat.
Worry-Free Heating by the Experts.
Smartcare by Warmup is an enhanced support service that manages and protects your Warmup heating system. If you want personalised energy-saving insights, cost-saving advice and free call-out and repair assistance for your home’s heating, we have you covered.
Smartcare React is a free-to-access service that utilises secured data received from your Warmup WiFi-connected thermostat to remotely resolve almost any problem you may experience with your heating in a matter of minutes over the phone. So, whether your heating system feels like it’s taking too long to reach its target temperature or if you’re having trouble with your heating schedule, with Smartcare React you’ll be able to get an immediate solution from Warmup’s team of experts.
Smartcare Efficiency+ for Energy Savings of Up To 25%
Smartcare Efficiency+ is an upgraded support service that will maximise your heating’s energy efficiency, providing insights that can reduce your energy usage by up to 25%. With Smartcare Maintenance+, you can rest assured that your home’s heating is well-maintained and promptly serviced as needed.
Smartcare Efficiency+ uses AI-powered diagnostic tools to advise you on the best heat settings for your home, illustrating if you’re unnecessarily heating a zone or if your heat schedule can be optimized for a more economical approach. This kind of expert advice can not only reduce the carbon footprint of your home but can also help save you substantial amounts of money on your energy bills.
Smartcare Maintenance+ for Access to the UK’s Only Dedicated UFH Engineer Network
Smartcare Maintenance+ is a premium service that provides you with exclusive access to the UK’s only dedicated underfloor heating engineer network – allowing you to enjoy rapid call-out and repair assistance in the event of any failures experienced by your Warmup thermostat or heating system.
With Smartcare Maintenance+, you can rest assured that your home’s heating is well-maintained and promptly serviced as needed and you’ll also get all the benefits of Smartcare Efficiency + included in your subscription too.
- Free 24/7/365 remote diagnostics & support
- Enjoy one-on-one support from our team of experts
- Makes managing your home’s heating an easy, hassle-free experience
- Can improve the energy performance of your home
FREE
INCLUDED
- Al efficiency advice with proactive issue notifications
- Unlock up to 25% in energy savings for your home’s heating
- Get energy-saving insights
- Enjoy remote heating checkups for optimized heat performance all year round
£ 2.99 Monthly
- Bespoke assistance for your home’s Smart heating system
- Gets you exclusive access to the UK’s only dedicated underfloor heating engineer network.
- Free and prompt on-site fixes
- Includes all the benefits of Smartcare Efficiency+.
£ 5.99 Monthly
How to Join Smartcare
Compatibility
CompatibilitySmartcare uses data received from Warmup WiFi-connected thermostats including the 7iE, 6iE and 4iE Smart WiFi Thermostats and Element WiFi Thermostat.
Choose your Smartcare service
Choose your Smartcare serviceYou can access some Smartcare services straightaway with Smartcare React or you can sign-up to our enhanced services: Smartcare Efficiency+ and Smartcare Maintenance+ for a small monthly fee.
Sign-up
Sign-upOnce you’ve decided which Smartcare by Warmup service is best for your home, you can join via the MyWarmup home heating management portal. Once you’ve created your MyWarmup account, you can fill out the Smartcare agreement form and we’ll handle the rest.
Enjoy your Smartcare benefits
Enjoy your Smartcare benefitsUsing Smartcare’s intuitive digital platform, you can enjoy year-round energy efficiency advice, organise remote check-ups for your heating system and book in free maintenance services as needed.
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