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My thermostat reads error message “ER2” on the display?

The ER2 message will occur if the floor sensor has a failed, not be connected or if there is a loose connection.

Your electrician must make sure all connections are secure and test the probe using a multi meter set to 20K ohms scale. The resistance reading should be between 8 and 12K ohms.

If a short is found and a backup sensor probe was not installed, you can bypass the error message by setting the thermostat to read the air temperature instead.

Menu > Settings > Set Heating Target > Target Air Temperature

Please note this feature cannot be used when installing under delicate floor covering such as vinyl or wood, a new sensor will need to be fitted if the original one has failed. 


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